IDRIS MUSTAPHA
Operations & Technical Professional
No87 justice mosses Bello street ebogogo, 264103, Ebogogo, NG.About
Results-oriented professional with a National Diploma in Public Administration and practical experience in operational management and technical installation. Proven ability to oversee daily bakery operations, manage resources, and ensure customer satisfaction. Eager to leverage administrative acumen and hands-on technical skills to contribute effectively to organizational objectives.
Work
Always Bakery Okene
|Manager
Okene, Kogi State, Nigeria
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Summary
Managed daily operations for Always Bakery, overseeing staff, inventory, and customer service to ensure efficient business functions and profitability.
Highlights
Directed daily operations for a bakery, managing a team of 5+ staff members to optimize workflow and maintain high standards of product quality.
Streamlined inventory management processes for raw materials and finished goods, reducing waste by 15% and ensuring consistent product availability.
Enhanced customer satisfaction by 20% through effective service delivery and prompt resolution of inquiries, fostering repeat business.
Oversaw all sales transactions, cash handling, and daily financial reconciliation, ensuring accuracy and contributing to stable revenue growth.
Ensured strict adherence to health and safety regulations, maintaining a hygienic and compliant working environment.
Education
Kogi State Polytechnic, Lokoja
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National Diploma (ND)
Public Administration
Grade: Upper Credit (2.52)
Community School Kuroko
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Senior Secondary School Certificate (SSCE)
General Studies
Eniyududu Catholic School
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First School Leaving Certificate (FSLC)
Primary Education
Languages
English
Fluent
Skills
Operations Management
Workflow Optimization, Inventory Control, Supply Chain Management, Customer Service, Team Leadership, Resource Allocation.
Technical Skills
Solar PV Systems, Electrical Installation, Maintenance, Troubleshooting, Technical Support.
Administrative Skills
Public Administration, Record Keeping, Data Management, Policy Implementation, Office Administration.
Business Acumen
Sales Operations, Financial Record Keeping, Regulatory Compliance, Business Development.
References
Engr Anaza
Tel: 0806575888, 08165765523
Elect Musa Zakari Continous
08165766523